<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Retail Reason: public answers and change digests</title><description>Dated operating answers and selected retailer changes for Walmart suppliers, Sam’s Club suppliers, and Marketplace sellers.</description><link>https://retailreason.com/</link><language>en-us</language><item><title>Why won&apos;t my Scintilla report download?</title><link>https://retailreason.com/articles/scintilla-report-wont-download/</link><guid isPermaLink="true">https://retailreason.com/articles/scintilla-report-wont-download/</guid><description>Locate a Scintilla report problem by separating generation, download, file opening, schedule, and data freshness before rebuilding the report.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Data &amp; analytics</category></item><item><title>Why don&apos;t Scintilla Boards and Channel Insights sales match?</title><link>https://retailreason.com/articles/scintilla-sales-report-mismatch/</link><guid isPermaLink="true">https://retailreason.com/articles/scintilla-sales-report-mismatch/</guid><description>Reconcile a Walmart Scintilla sales mismatch by checking the card, metric, dates, products, channels, and refresh times before escalating a difference.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Data &amp; analytics</category></item><item><title>Why is my Supplier One content update still missing from Walmart.com?</title><link>https://retailreason.com/articles/supplier-one-content-update-not-live/</link><guid isPermaLink="true">https://retailreason.com/articles/supplier-one-content-update-not-live/</guid><description>Trace a successful Supplier One content update through the submission, catalog, and live item page, then identify the evidence needed for review.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Item setup</category></item><item><title>Why is my Supplier One item setup stuck?</title><link>https://retailreason.com/articles/supplier-one-item-setup-stuck/</link><guid isPermaLink="true">https://retailreason.com/articles/supplier-one-item-setup-stuck/</guid><description>Find the item, status, and evidence behind a stalled Walmart Supplier One setup, then separate supplier corrections from approval and technical issues.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Item setup</category></item><item><title>Walmart approved our deduction dispute. Why haven&apos;t we received the credit?</title><link>https://retailreason.com/articles/walmart-approved-deduction-dispute-missing-credit/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-approved-deduction-dispute-missing-credit/</guid><description>Trace an approved Walmart AP dispute through the approved amount, recorded credit, application and remittance without expecting a separate deposit.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Getting paid</category></item><item><title>Our Walmart cost change was approved. Why do POs still show the old cost?</title><link>https://retailreason.com/articles/walmart-cost-change-po-old-cost/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-cost-change-po-old-cost/</guid><description>Compare the approved cost scope and effective basis with the item record and issued PO version before changing invoice costs or assuming a pricing error.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Item setup</category></item><item><title>Walmart&apos;s demand forecast is higher than our POs. Which number should we plan around?</title><link>https://retailreason.com/articles/walmart-demand-forecast-vs-purchase-orders/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-demand-forecast-vs-purchase-orders/</guid><description>Separate Walmart demand forecasts, projected orders and issued POs. Compare dated quantities without treating customer demand as a purchase commitment.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Replenishment</category></item><item><title>Why is my Walmart EDI invoice acknowledged but missing from Accounts Payable?</title><link>https://retailreason.com/articles/walmart-edi-invoice-not-in-accounts-payable/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-edi-invoice-not-in-accounts-payable/</guid><description>Trace an acknowledged Walmart EDI invoice to its last confirmed stage. Separate syntax acceptance, AP processing and payment, with a short investigation note.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Getting paid</category></item><item><title>We have inventory. Why are Walmart stores still out of stock?</title><link>https://retailreason.com/articles/walmart-inventory-store-out-of-stock/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-inventory-store-out-of-stock/</guid><description>Trace Walmart inventory from the supplier to the shelf. Use store-level evidence, a Scintilla Basic path and a worksheet to find the next check and owner.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Replenishment</category></item><item><title>We sent the ASN. Why does Walmart say &quot;No ASN Received&quot;?</title><link>https://retailreason.com/articles/walmart-no-asn-received/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-no-asn-received/</guid><description>Trace a missing Walmart ASN from the exact shipment to receipt and processing evidence. Separate a sent file, a 997 and the current ASN status.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>EDI &amp; receiving</category></item><item><title>Why doesn&apos;t my Walmart PO quantity match our case pack?</title><link>https://retailreason.com/articles/walmart-po-quantity-case-pack-mismatch/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-po-quantity-case-pack-mismatch/</guid><description>Reconcile a Walmart purchase-order quantity with the correct unit, item configuration, and physical pack before deciding what needs correction.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Item setup</category></item><item><title>Walmart issued this PO. Why can&apos;t I find it in Supplier One?</title><link>https://retailreason.com/articles/walmart-purchase-order-missing-supplier-one/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-purchase-order-missing-supplier-one/</guid><description>Find a known Walmart purchase order by checking its source, supplier agreement and search scope. Keep a missing result separate from an order cancellation.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Portals</category></item><item><title>Why do the same Walmart deductions keep coming back?</title><link>https://retailreason.com/articles/walmart-recurring-deductions/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-recurring-deductions/</guid><description>Find the pattern behind recurring Walmart supplier deductions. Separate correct charges from possible errors, trace the evidence, and test a prevention change.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Getting paid</category></item><item><title>We entered our warehouse closure. Why are Walmart orders still arriving?</title><link>https://retailreason.com/articles/walmart-warehouse-closure-orders-still-arriving/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-warehouse-closure-orders-still-arriving/</guid><description>Check the closure&apos;s facility, lanes, dates and order flow. Separate existing POs, manual orders and documented Ship Point Management exceptions.</description><pubDate>Sun, 13 Sep 2026 00:00:00 GMT</pubDate><category>Replenishment</category></item><item><title>Why did Walmart Connect ROAS fall, and what should you check before changing bids?</title><link>https://retailreason.com/articles/walmart-connect-roas-decline-diagnosis/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-connect-roas-decline-diagnosis/</guid><description>Diagnose a Walmart Connect ROAS decline with comparable data, item health, click cost, conversion, and basket value before choosing a bid or catalog change.</description><pubDate>Mon, 07 Sep 2026 00:00:00 GMT</pubDate><category>Advertising</category></item><item><title>Walmart Listing Quality vs Content Quality reports: which one tells you what to fix?</title><link>https://retailreason.com/articles/walmart-listing-quality-vs-content-quality-reports/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-listing-quality-vs-content-quality-reports/</guid><description>Use Walmart&apos;s Listing Quality and Content Quality reports to separate offer problems from attribute edits, avoid duplicate totals, and assign the right owner.</description><pubDate>Mon, 07 Sep 2026 00:00:00 GMT</pubDate><category>Technical workflows</category></item><item><title>Why is my WFS shipment delivered but inventory not available to sell?</title><link>https://retailreason.com/articles/wfs-shipment-delivered-inventory-unavailable/</link><guid isPermaLink="true">https://retailreason.com/articles/wfs-shipment-delivered-inventory-unavailable/</guid><description>Trace a delivered WFS shipment through receiving, transfers, inventory availability and publication before deciding what to fix or send to Seller Support.</description><pubDate>Mon, 07 Sep 2026 00:00:00 GMT</pubDate><category>Marketplace</category></item><item><title>What does Walmart Marketplace&apos;s holiday return window change for sellers in Q4 2026?</title><link>https://retailreason.com/articles/walmart-marketplace-holiday-return-window/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-marketplace-holiday-return-window/</guid><description>What Walmart Marketplace&apos;s 2026 holiday return window covers, how it treats seller-fulfilled and WFS orders, and how to plan for the January refund lag.</description><pubDate>Sun, 06 Sep 2026 00:00:00 GMT</pubDate><category>Marketplace</category></item><item><title>How do you connect or reauthorize a solution provider in Walmart Seller Center?</title><link>https://retailreason.com/articles/walmart-seller-center-solution-provider-reauthorization/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-seller-center-solution-provider-reauthorization/</guid><description>Where the solution provider connection lives in Seller Center, what the OAuth grant covers, yearly renewal, and the end-of-September 2026 Delegated Access cutoff.</description><pubDate>Sun, 06 Sep 2026 00:00:00 GMT</pubDate><category>Marketplace</category></item><item><title>What changed for Walmart suppliers, Sam’s Club suppliers, and Marketplace sellers: September 2026</title><link>https://retailreason.com/changelog/2026-09/</link><guid isPermaLink="true">https://retailreason.com/changelog/2026-09/</guid><description>Seven changes and deadlines to review this September, covering Marketplace integrations, holiday returns, catalog quality, and Sam’s Club data.</description><pubDate>Sun, 06 Sep 2026 00:00:00 GMT</pubDate><category>What changed</category></item><item><title>Did the Walmart Rollback work for the supplier? What to close before you call it a win</title><link>https://retailreason.com/articles/walmart-rollback-wrap-up/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-rollback-wrap-up/</guid><description>Why units up and ROAS above target do not settle a Walmart Rollback: the unit-versus-AUR test, the OTIF charge that bills later, and the store position to confirm.</description><pubDate>Thu, 03 Sep 2026 00:00:00 GMT</pubDate><category>Merchandising</category></item><item><title>Can I pull Sam’s Club member data in Scintilla?</title><link>https://retailreason.com/articles/sams-club-data-in-scintilla/</link><guid isPermaLink="true">https://retailreason.com/articles/sams-club-data-in-scintilla/</guid><description>Where Sam’s Club sales, inventory, member, and basket data actually live, why Scintilla is the wrong path until the announced 2027 expansion ships, and what access to confirm first.</description><pubDate>Tue, 01 Sep 2026 00:00:00 GMT</pubDate><category>Sam’s Club</category></item><item><title>How does an agency get Scintilla access, and does it need Verified Service Provider status first?</title><link>https://retailreason.com/articles/agency-scintilla-access/</link><guid isPermaLink="true">https://retailreason.com/articles/agency-scintilla-access/</guid><description>How an agency gets Scintilla access: supplier sponsorship, Walmart Data Ventures Verified Service Provider status, an SPAA, separate logins, and what expires.</description><pubDate>Wed, 19 Aug 2026 00:00:00 GMT</pubDate><category>Data &amp; analytics</category></item><item><title>How do you dispute a Walmart chargeback?</title><link>https://retailreason.com/articles/walmart-chargeback-dispute-routing/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-chargeback-dispute-routing/</guid><description>Identify the charge&apos;s source before choosing a dispute route. Separate AP claims, Walmart-issued bills and post-audit notices using the actual documents.</description><pubDate>Wed, 19 Aug 2026 00:00:00 GMT</pubDate><category>Getting paid</category></item><item><title>Why doesn&apos;t your Walmart Marketplace payout match your sales?</title><link>https://retailreason.com/articles/walmart-marketplace-payout-mismatch/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-marketplace-payout-mismatch/</guid><description>Why Walmart Marketplace payouts do not match sales, how report grain and holds affect the total, and how to tie the statement to the deposit.</description><pubDate>Wed, 19 Aug 2026 00:00:00 GMT</pubDate><category>Marketplace</category></item><item><title>Why did Walmart stop ordering your item? Status, stores and PO checks</title><link>https://retailreason.com/articles/walmart-stopped-ordering-item/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-stopped-ordering-item/</guid><description>Investigate a Walmart store item&apos;s order gap using item status, issued POs, inventory, forecasts and the correct meaning of traited and valid stores.</description><pubDate>Wed, 19 Aug 2026 00:00:00 GMT</pubDate><category>Replenishment</category></item><item><title>Why did Walmart stop paying us? Investigating a confirmed debit balance</title><link>https://retailreason.com/articles/walmart-stopped-paying-debit-balance/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-stopped-paying-debit-balance/</guid><description>Reconcile a confirmed Walmart supplier debit balance, separate posted credits from disputes, and establish what action Walmart requires for the account.</description><pubDate>Wed, 19 Aug 2026 00:00:00 GMT</pubDate><category>Getting paid</category></item><item><title>Walmart Scintilla Basic vs Charter: what does each tier actually include?</title><link>https://retailreason.com/articles/scintilla-basic-vs-charter/</link><guid isPermaLink="true">https://retailreason.com/articles/scintilla-basic-vs-charter/</guid><description>What Scintilla Basic and Charter include after the July 2026 release, how to confirm your tier, and which claims each tier can support in a Walmart line review.</description><pubDate>Fri, 14 Aug 2026 00:00:00 GMT</pubDate><category>Data &amp; analytics</category></item><item><title>Supplier One vs Retail Link: which Walmart portal owns what?</title><link>https://retailreason.com/articles/supplier-one-vs-retail-link/</link><guid isPermaLink="true">https://retailreason.com/articles/supplier-one-vs-retail-link/</guid><description>What moved to Supplier One, what still lives in Retail Link, and where Walmart posts the dated moves while the migration is still in progress.</description><pubDate>Fri, 14 Aug 2026 00:00:00 GMT</pubDate><category>Portals</category></item><item><title>What is Walmart deduction code 22, and how do you dispute it?</title><link>https://retailreason.com/articles/walmart-deduction-code-22/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-deduction-code-22/</guid><description>Code 22 is &apos;Goods Billed Not Shipped.&apos; What triggers it, the freight paperwork that wins the dispute, and one dispute traced end to end through APDP.</description><pubDate>Fri, 14 Aug 2026 00:00:00 GMT</pubDate><category>Getting paid</category></item><item><title>Why is your Walmart Marketplace listing unpublished?</title><link>https://retailreason.com/articles/walmart-listing-unpublished/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-listing-unpublished/</guid><description>Why a Walmart Marketplace listing is unpublished, where Seller Center shows the reason, and how to trace a pricing-triggered unpublish.</description><pubDate>Fri, 14 Aug 2026 00:00:00 GMT</pubDate><category>Marketplace</category></item><item><title>How do Walmart weeks work? WM weeks, quarters, and the 53-week year</title><link>https://retailreason.com/articles/walmart-week-calendar/</link><guid isPermaLink="true">https://retailreason.com/articles/walmart-week-calendar/</guid><description>Walmart supplier weeks run Saturday to Friday with a 4-5-4 month pattern. Learn the fiscal-year boundary, WMYYWW and Scintilla labels, and a worked conversion.</description><pubDate>Fri, 14 Aug 2026 00:00:00 GMT</pubDate><category>Fundamentals</category></item></channel></rss>