DOCS · TOOLS
The tools, documented.
Learn what each Retail Reason tool does, when to use it, what context it needs, and what its Walmart or Sam’s Club answer returns.
You normally ask in plain English and let your supported assistant choose the right Retail Reason capability. The service has four customer-facing jobs:
Answer an operating question. Use this for a Walmart supplier, Sam’s Club supplier, Walmart Marketplace, Supplier One, or Scintilla question. Include the retailer, your role, the relevant system, and what you are trying to decide.
Diagnose a problem. Describe what changed, what you expected, what you observed, and the checks already completed. Retail Reason will narrow likely causes and give you a next step to verify.
Check a plan or draft. Ask Retail Reason to review a proposed analysis, report, recommendation, or action before it goes out. It looks for Walmart-specific pitfalls, misreadings, and missing caveats.
Handle quick reference work. Walmart calendar conversions and term lookups use focused paths when a generated answer would add no value.
Workspace-sensitive questions use the account and workspace you selected during connection. If more than one workspace is available, confirm the intended one before relying on the answer. Every delivered answer includes an as-of date and confidence class; refusal or a request for more context is an expected result when the evidence is insufficient.