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ANSWER LIBRARY
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A-01Scintilla Basic vs Charter: what does your tier actually include?What Scintilla Basic and Charter include, how to confirm your tier, and which claims each tier can support in a Walmart line review.A-02What is Walmart deduction code 22, and how do you dispute it?Code 22 is 'Goods Billed Not Shipped.' What triggers it, the freight paperwork that wins the dispute, and one dispute traced end to end through APDP.A-03Supplier One vs Retail Link: which Walmart portal owns what?What moved to Supplier One, what still lives in Retail Link, and where Walmart posts the dated moves while the migration is still in progress.A-04How do Walmart weeks work? WMYYWW and the fiscal calendar, explainedWalmart runs on the NRF 4-5-4 calendar: Saturday to Friday weeks, a fiscal year ending near January 31, and the WMYYWW format, with a worked conversion.A-05Why is your Walmart Marketplace listing unpublished?Why a Walmart Marketplace listing is unpublished, where Seller Center shows the reason, and how to trace a pricing-triggered unpublish.A-06How do you dispute a Walmart chargeback?How to route Walmart chargebacks across APDP, HighRadius EIPP, and other paths using the signals that identify where the charge originated.A-07Why did Walmart stop paying us?Why Walmart stopped paying, what a debit balance means, and the ordered steps that can clear it and restore payment issuance.A-08Why doesn't your Walmart Marketplace payout match your sales?Why Walmart Marketplace payouts do not match sales, how report grain and holds affect the total, and how to tie the statement to the deposit.A-09Why did Walmart stop ordering your item?Why Walmart stopped ordering an item: supply status, listing status, traited versus valid stores, and the checks that locate the replenishment break.A-10How does an agency get access to a client's Scintilla account?How an agency gets Scintilla access: client sponsorship, an agreement with Walmart, separate user logins, and the checks that explain lost access.A-11Can I pull Sam’s Club member data in Scintilla?Where Sam’s Club sales, inventory, member, and basket data actually live, why Scintilla is the wrong path, and what access to confirm first.